SHIPPING POLICY
SHIPPING POLICY
Our goal is to provide you with the best shipping options no matter where you live. We serve hundreds of clients around the world every day and we strive to provide you with the highest level of service.
The time frame for order delivery is divided into two parts:
order processing time usually takes about 2-5 days, but due to high order volume, it may take up to 2 weeks.
Shipping Method: UPS/DHL (Shipping takes about 7-15 business days) If your tracking number is still not shown after 2-3 weeks, please contact us at jysdvpn@26gog.com.
Shipping costs are calculated per order.
Delivery time: Total Delivery Time = Processing Time + Shipping Time.
Processing Time: Before shipping your order, normally we need 2-5 business days to prepare your products.
Shipping time: Generally, for Standard Shipping, it will take 7-15 business days for your orders to reach you, some distance area might take even longer.
For US domestic shipping, most US locations will arrive within 2-5 business days, some further distances may take longer. US domestic shipping is only available for US warehouse products (*title contains US warehouse).
When your package shows delivery, Our system will send you notification emails once your parcel is stated to be shipped out, please wait patiently. We appreciate your kind understanding.
Delivery time may vary, especially during the peak periods. Please be more patient.
*If the package does not arrive in time, please contact us within 6 months after delivery and our customer service department will respond to you within 24 hours. Please note that overdue requests may not be accepted.